Shipping Policy - pi Los Angeles (piscrubclub.com)

**Effective Date:** 3/14/25

**1. Order Processing:**

* Orders are typically processed within 2-5 business days (excluding weekends and holidays) after payment confirmation.
* You will receive an email notification once your order has been processed and is ready for shipment.

**2. Shipping Methods and Delivery Times:**

* We offer shipping through USPS or UPS
* Shipping costs and estimated delivery times will be calculated and displayed at checkout.
* Delivery times are estimates and may vary due to factors beyond our control, such as weather conditions, carrier delays, and peak shipping seasons.

**3. Shipping Costs:**

* Shipping costs are calculated based on the weight of your order, the shipping destination, and the selected shipping method.
* **We offer free standard shipping on orders over $100 within the United States.**
* You can view the shipping costs at checkout before completing your purchase.

**4. Shipping Destinations:**

* We currently ship to addresses within the United States only.
* Please ensure that your shipping address is accurate and complete to avoid delivery delays or issues.

**5. Shipment Confirmation and Tracking:**

* Once your order has shipped, you will receive a shipment confirmation email containing your tracking number(s).
* You can track your order using the tracking number(s) provided on the carrier's website.

**6. Carrier Responsibility:**

* **Once your order has been dropped off with the selected carrier, the responsibility for any lost, stolen, or damaged items transfers to the carrier.**
* We will provide you with the necessary tracking information to assist you in filing a claim with the carrier in the event of any shipping issues.
* We are not responsible for any delays or issues caused by the carrier after your order has been shipped.
* **In the event of lost, stolen, or damaged packages, the customer is responsible for filing a claim directly with the shipping carrier.**

**7. Undeliverable Packages:**

* If a package is returned to us as undeliverable due to an incorrect address or other issues, we will contact you to arrange for reshipment.
* Additional shipping charges may apply for reshipment.

**8. Damaged Packages:**

* If you receive a damaged package, please contact us immediately at pinotpiescrubs@gmail.com with photos of the damaged package and items.
* **Please also contact the shipping carrier to file a claim.**

**9. Contact Us:**

* If you have any questions or concerns about our shipping policy, please contact us at pinotpiescrubs@gmail.com.

**Important Notes:**

* This policy is subject to change without notice.
* Please review this policy carefully before placing your order.
* It is very important that you keep all tracking information.
* Remember that the carrier is responsible for the package after it leaves your hands.